Privacy Policy
Privacy Policy for Spencer Home Care
Last Updated: Dec 5, 2025
At Spencer Home Care LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
When you contact us, submit a form, or request services, we may collect:
- Full name
- Phone number
- Email address
- Physical address
- Service needs or care-related details
Any messages or additional information you choose to provide
b. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of access
- Cookies and tracking data
This helps us improve site performance and user experience.
2. How We Use Your Information
Spencer Home Care may use your information for:
- Providing and managing home care services
- Responding to inquiries or scheduling appointments
- Processing service requests
- Improving website performance and user experience
- Sending service updates, confirmations, or relevant information
- Ensuring compliance with legal and regulatory requirements
We do not sell, rent, or trade your personal information.
3. Sharing Your Information
We may share your information only in these circumstances:
- Service Providers: Trusted third-party partners who assist with scheduling, communication, analytics, or website operations.
- Legal Requirements: If required by law, regulation, subpoena, or government request.
- Service Coordination: With your permission, for coordinating care with healthcare providers, insurance, AVCC, or ODP partners.
All partners are required to maintain confidentiality and follow privacy standards.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Analyze user behavior
- Enhance navigation and accessibility
You may disable cookies in your browser settings, but some site features may not function properly.
5. Data Security
We implement appropriate technical and administrative measures to protect your information from:
- Unauthorized access
- Loss or misuse
- Alteration or breach
Although we follow industry standards, no online transmission is 100 percent secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct or update your information
- Request deletion of your data
- Restrict or object to data processing
- Withdraw consent at any time
- Request copies of information we hold
To exercise your rights, email us at: info@spencerhomecare.com
7. Children’s Privacy
Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before submitting personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or need assistance, please contact us:
Spencer Home Care LLC
- Phone: 484-425-3389
- Email: info@spencerhomecare.com
- Website: spencerhomecarepa.com
- 1 International Plaza Dr Suite 550 Philadelphia, PA 19153